1) How to process my orders?
Answer: firstly you are welcome to visit our website, then you can register as the members, select the products that you are interested, and then you can contact us as those contact listed showed on our website, then our sales staff will let you know your details, after the confirmation, you can send your payment via our acceptable terms of payment, then we will send your orders out and let you know the tracking number immediately, and after you got what you ordered, pls feedback some details to our customer service dep;
2) What is your delivery time ?
Answer: after payment, we will send goods within 1 working day if yor selected goods are within our stock;
3).how long will it take the goods to reach me?
Answer: if sent by express, it will take 3-7 days after shipping such as DHL, SODEXI, UPS, EMS, TNT,FEDEX,
4). What is your mini order
Answer: MQ for bags is 5pcs per style or mixed ,MQ for garments is 5pcs or suit per style per color,MQ for jewelry is 20pc per time mixed.
5)free shipping
answer: if your bags order or jewelry order is over 60pcs seperately ,you will got free shipping , if they are more than 100pcs, you got free shipping with good discount !
6)what are your terms of payment? how to avoid fraud ?
Answer: we can accept western union, money gram, t/t into our company account, u are welcome to contact us for these relative information; before you make payment , noted , our payee's name is yuxiang li or weixiong huang, if not these name , you must got a fraud ,we will not responsible for your losing , or you can contact wholesaleinstock@yahoo.com for confirming , plz kindly noted that .
7)is it possible to offer me sample?
Answer :Sample is ok here for us once we are sure that you are real and potential customers and you are agreed to pay for the sample charge here; but we can't offer free sample here, because too many customer asking for free samples;
8), How much is the cost to shipping the goods to our country?
Answer: it is depend on weight of your order ,destination, and the way of shipping by express and air courier ,plz contact us for more details !
9. How can I know about my order status?
Once we send out your goods , we will provide a tracking number to you, with which you can check your order online. We are also keeping an eye on your goods until they reach you. For air shipment orders, we will keep you posted of the status everyday.
10) In case of fraud related to your website, who can I claim to?
Answer: Please email to Manager at wholesaleinstock@yahoo.com ,thanks !
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